Terms of service
Effective Date: July 9, 2026
Welcome to Woolliot. These Terms of Service ("Terms") govern your access to and use of our website, products, and services available through https://woolliot.com ("Website"). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
1. Business Information
Business Name: Woolliot
Business Type: Individual-Owned Business
Business Address:
Mupreparambil House, NMRA-6
Ernakulam, Kerala – 682505
India
Customer Support Email: contactwoolliot@gmail.com
Customer Support Phone: +91 6238713280
Website: https://woolliot.com
2. Eligibility
By using this Website, you confirm that you are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian. You agree to provide accurate, complete, and current information when placing an order or communicating with us.
3. Products and Availability
We strive to ensure that all product descriptions, images, prices, and availability displayed on our Website are accurate. However, errors may occasionally occur.
We reserve the right to:
* Correct pricing or description errors.
* Modify or discontinue any product without prior notice.
* Limit product quantities.
* Refuse or cancel orders when necessary.
Product images are for illustration purposes only. Actual products may vary slightly due to lighting, display settings, or manufacturing variations.
4. Pricing and Payments
All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.
Payments are processed securely through authorized third-party payment service providers. Woolliot does not store your debit card, credit card, UPI PIN, CVV, or online banking credentials.
Orders are confirmed only after successful payment authorization.
5. Order Acceptance
After placing an order, you will receive an order confirmation via email.
Receipt of an order confirmation does not constitute acceptance of the order. We reserve the right to refuse or cancel any order due to:
* Product unavailability.
* Pricing or technical errors.
* Suspected fraudulent transactions.
* Incomplete or incorrect customer information.
* Violation of these Terms.
If payment has already been received for a cancelled order, the applicable refund will be processed to the original payment method.
6. Shipping and Delivery
We currently deliver products only within India.
Orders are generally processed within 1–2 business days.
Estimated delivery time is 4–7 business days, depending on your delivery location.
Delivery timelines are estimates only and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our reasonable control.
7. Returns, Refunds, and Cancellations
Customers may request a return within 7 days of receiving their order, subject to our Return & Refund Policy.
Refunds for eligible returns are processed within 3–4 business days after the returned product has been received and inspected.
Refunds are issued to the original payment method used during the purchase.
Orders may be cancelled before shipment. Once an order has been dispatched, cancellation requests cannot be accepted.
8. User Responsibilities
When using our Website, you agree not to:
* Violate any applicable laws or regulations.
* Use the Website for fraudulent or unlawful purposes.
* Attempt unauthorized access to our systems.
* Upload malicious software or harmful content.
* Interfere with the normal operation or security of the Website.
9. Intellectual Property
All content available on this Website, including text, images, graphics, logos, product photographs, designs, icons, and other materials, is the property of Woolliot or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. Disclaimer of Warranties
The Website and all products and services are provided on an "as available" and "as is" basis.
While we make every effort to provide accurate information and reliable service, we do not guarantee that the Website will always be uninterrupted, error-free, or free from viruses or other harmful components.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Woolliot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of products.
Nothing in these Terms limits any rights that cannot be excluded under applicable Indian consumer protection laws.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of this Website or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts located in Ernakulam, Kerala, India.
13. Changes to These Terms
We reserve the right to modify or update these Terms of Service at any time without prior notice.
The updated version will become effective immediately upon publication on this Website. Continued use of the Website constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Business Name: Woolliot
Email: contactwoolliot@gmail.com
Phone: +91 6238713280
Business Address:
Mupreparambil House, NMRA-6
Ernakulam, Kerala – 682505
India
Website: https://woolliot.com